Legal · v1.0.0

Sub-processors

Effective 23 May 2026

This page lists every third-party service that processes personal data on behalf of CineForge. It is provided to satisfy the transparency requirement under UK GDPR Article 28 and as a reference for enterprise customers conducting due diligence.

01

Overview

A “sub-processor” is any third party we engage to help deliver the service that, in the course of doing so, processes personal data of CineForge users. We choose sub-processors with care, contractually require equivalent data protection standards, and prefer providers with EU/UK data residency where the service allows it.

For our broader privacy commitments, see the Privacy Policy.

02

Current sub-processors

The table below is the current list. We update it when we add or remove sub-processors; see section 3 for how we notify customers of changes.

Sub-processorPurposeLocationTransfer mechanism
Clerk, Inc.User authentication, session management, account email storage.United States (Delaware)EU-US Data Privacy Framework + Standard Contractual Clauses
Stripe, Inc. / Stripe Payments UK Ltd.Payment processing, subscription billing, fraud prevention.United Kingdom + United StatesUK operations under UK GDPR; US transfers under SCCs
Neon, Inc.Database hosting (PostgreSQL). Stores project data, generated content, account metadata.United StatesStandard Contractual Clauses; EU region selectable for enterprise
Anthropic PBCAI inference for story bible generation, scene generation, and related features.United StatesStandard Contractual Clauses; zero-retention API endpoints used
OpenAI, OpCo, LLCText embeddings for the DNA library retrieval system. Does not see prompt content beyond the embedding input.United StatesStandard Contractual Clauses; zero-retention API endpoints used
Cloudflare, Inc.Object storage (R2) for generated assets and exports; edge network and DDoS protection.United States (global edge presence including UK)Standard Contractual Clauses; EU/UK edge nodes for at-rest data
Resend, Inc.Transactional email delivery (sign-in links, billing receipts, completion notifications).United StatesStandard Contractual Clauses
Vercel, Inc.Application hosting and edge functions.United StatesStandard Contractual Clauses; UK/EU regions selectable
Axiom, Inc.Application logging and observability.United States / GermanyStandard Contractual Clauses; EU region for production logs
Sentry (Functional Software, Inc.)Error monitoring. Sees stack traces and minimal request context; configured to redact request bodies.United StatesStandard Contractual Clauses

03

Notification of changes

We will notify registered users by email at least 30 days before adding a new sub-processor or before any change that meaningfully alters where personal data is processed. Enterprise customers may negotiate longer notice periods through their DPA.

Where a customer has a right to object to a new sub-processor (typically enterprise customers under a negotiated DPA), the notice period and objection procedure are set out in the DPA.

This document is version 1.0.0, effective 23 May 2026. We will notify registered users by email at least 30 days before any material change takes effect.

Questions? Email hello@cineforge.co.uk.

Sub-processors — CineForge